What you allow your milieu to feed into your mind is what you will be processing. It is what will carve the pathways of your brain. This is perhaps well-understood, in theory if not in practice.
But it is equally important to consider who and what you are sending output to.
my sense is that people who take a long time to respond to messages, or tend to go into shame spirals about them, often put a lot of pressure on themselves to respond in a specific way
A fantastic insight by Lisa Feldman Barrett: When someone expresses anxiety, the first thing you should do is ask: do you want empathy or do you want a solution?
Will 100% use this phrase going forward.
I have the secret to how to get the best help immediately from any customer service, like the phone company or the bank or anything. I have the best line, it always works. You want to know what it is? When I call, I say, “Hello. I am Hans Rosling and I have made a mistake.” People immediately want to help you when you put it this way. You get much... See more