to communicate well
musings, examples, and insights on good communication
sari and
to communicate well
Closed questions are also bad questions. Instead of surrendering power, the questioner is imposing a limit on how the question can be answered.
David Brooks • How to Know a Person: The Art of Seeing Others Deeply and Being Deeply Seen
An interesting thing about communication is that most people assume everyone speaks the way they do, when in truth we all come into a conversation with our own language. It takes time, context, intentionality and framework to have a shared language, ease in communication. 1/
Tricia Pickrenx.comCalling forward is a model of communication that we coined several years ago that flips the idea of “calling out” and “calling in” on its head, turning it into something more effective for bringing people together and ending racism. While “calling out” or “calling in” is fighting against what someone did wrong, calling forward is an invitation to
... See moreTonie Marie Gordon • Calling People Forward Instead of Out: Ten Essential Steps
Very few issues worthy of debate are black and white. That’s why we need to grapple with the gray areas of life, of which there are many. It’s always tempting to reduce issues to binary choices between right and wrong, good and evil, beneficial and destructive. But it’s ultimately self-defeating; binary thinking discourages complex reasoning while... See more
Mastering the art of arguing productively
The 37signals Guide to Internal Communication
The how, where, why, and when we communicate. Long form asynchronous? Real-time chat? In-person? Video? Verbal? Written? Via email? In Basecamp? How do we keep everyone in the loop without everyone getting tangled in everyone else’s business? It’s all in... See more
Jason Friedx.com
It's Not All About "Me": The Top Ten Techniques for Building Quick Rapport with Anyone
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amazon.com