to communicate well
musings, examples, and insights on good communication
sari and
to communicate well
Some years back my wife and I got into the habit of asking each other
‘do you want comfort or solutions’ when the other was having a bad time. That one sentence can save us from an argument 9/10 times.
Alexander Jamestwitter.com
The difference between internal processors (people who organize their thoughts and then speak) and external processors (people who speak in order to think) probably accounts for a lot more misunderstanding than we acknowledge.
via Jordan Castro
incredible article on communication in the design process
Understanding Others' Emotions | Lisa Feldman Barrett
youtube.comA fantastic insight by Lisa Feldman Barrett: When someone expresses anxiety, the first thing you should do is ask: do you want empathy or do you want a solution?
Will 100% use this phrase going forward.