to communicate well
musings, examples, and insights on good communication
sari and
to communicate well
Welcome to Talking Points for Life
talkingpointsforlife.com
sari and
I have the secret to how to get the best help immediately from any customer service, like the phone company or the bank or anything. I have the best line, it always works. You want to know what it is? When I call, I say, “Hello. I am Hans Rosling and I have made a mistake.” People immediately want to help you when you put it this way. You get much... See more
Shanna Carpenter • Q&A with Hans Rosling (Part 2): How to change Fidel Castro’s mind … and everybody else’s | TED Blog
I just got some (personally) mindblowing advice, re: a message that felt overdue:
You don't have to explain yourself.
Say, '"Thanks for your patience; it took longer than I expected to get back to you."
and then move on with it!
🤯
Sarah McManusx.com
The right person isn't someone who can read your mind. Get rid of your unrealistic expectations. Learn to communicate better, with calm and maturity, not defiance and anger.
Orange Book 🍊📖twitter.comspeak less. say more when you speak