to communicate well
musings, examples, and insights on good communication
sari and
to communicate well
We often raise issues of justice and equity not to advance meaningful social causes but to generate positive attention for ourselves by denigrating others. Sometimes this involves piling on—joining a Greek chorus of reproachful replies without contributing anything new—or exaggerating one’s moral outrage for dramatic value. In doing so, we dilute the impact of critical ethical issues and foreclose the possibility of productive public discourse. The goal is not to understand but to win.
Never Split the Difference: Negotiating as if Your Life Depended on It
amazon.comSome years back my wife and I got into the habit of asking each other
‘do you want comfort or solutions’ when the other was having a bad time. That one sentence can save us from an argument 9/10 times.
This sentence has saved me hundreds of hours:
“Happy to chat in this medium and we can schedule a meeting if it makes sense.”
Eunoia: Words that Don't Translate
eunoia.world
Understanding Others' Emotions | Lisa Feldman Barrett
youtube.comA fantastic insight by Lisa Feldman Barrett: When someone expresses anxiety, the first thing you should do is ask: do you want empathy or do you want a solution?
Will 100% use this phrase going forward.
It's Not All About "Me": The Top Ten Techniques for Building Quick Rapport with Anyone
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amazon.com