to communicate well
musings, examples, and insights on good communication
sari and
to communicate well
an interview about instant messenger that takes place on instant messenger. the lesson is simple: writing is hard because it forces us to improve our thinking.
speak less. say more when you speak
incredible article on communication in the design process
The difference between internal processors (people who organize their thoughts and then speak) and external processors (people who speak in order to think) probably accounts for a lot more misunderstanding than we acknowledge.
via Jordan Castro
19 Things You Can Say to People in 10 Seconds That Sometimes Produce Insanely Outsized Effects
1. Yeah, someone *should* do that. Why not you?
2. Is there something you could do about that problem in the next five minutes?
3. That's a great thought - have you written it up somewhere? I'd be excited to share it if so.
4. Should you write a blog or
... See moreClosed questions are also bad questions. Instead of surrendering power, the questioner is imposing a limit on how the question can be answered.