to communicate well
musings, examples, and insights on good communication
sari and
to communicate well
The Elements of Eloquence: Secrets of the Perfect Turn of Phrase
amazon.com
Many communicators try to make themselves look smart. Great listeners are more interested in making their audiences feel smart. They help people approach their own views with more humility, doubt, and curiosity. When people have a chance to express themselves out loud, they often discover new thoughts. As the writer E. M. Forster put it, “How can I
... See moreNever Split the Difference: Negotiating as if Your Life Depended on It
amazon.comIt's Not All About "Me": The Top Ten Techniques for Building Quick Rapport with Anyone
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amazon.comVery early, I had a teacher who told me, “You have to choose carefully what you want to say. You can’t just say everything is wrong. People won’t like it.” So, I praise a lot of people all the time. I say what is good. I could stand on stage and say, “You are all ignorant,” but I don’t. I say, “I don’t know either.” So, I think it’s best to avoid... See more
Shanna Carpenter • Q&A with Hans Rosling (Part 2): How to change Fidel Castro’s mind … and everybody else’s | TED Blog
Understanding Others' Emotions | Lisa Feldman Barrett
youtube.comA fantastic insight by Lisa Feldman Barrett: When someone expresses anxiety, the first thing you should do is ask: do you want empathy or do you want a solution?
Will 100% use this phrase going forward.
Offering undivided attention and curiosity not only lowers the temperature of a conversation but can change its outcome