to communicate well
musings, examples, and insights on good communication
sari and
to communicate well
Understanding Social Signals: How Do We Recognize the Intentions of Others?
Jan P. De Ruiterfrontiersin.org
I have the secret to how to get the best help immediately from any customer service, like the phone company or the bank or anything. I have the best line, it always works. You want to know what it is? When I call, I say, “Hello. I am Hans Rosling and I have made a mistake.” People immediately want to help you when you put it this way. You get much... See more
Shanna Carpenter • Q&A with Hans Rosling (Part 2): How to change Fidel Castro’s mind … and everybody else’s | TED Blog
The difference between internal processors (people who organize their thoughts and then speak) and external processors (people who speak in order to think) probably accounts for a lot more misunderstanding than we acknowledge.
via Jordan Castro
The Art of Asking: How I Learned to Stop Worrying and Let People Help
Amanda Palmer • 8 highlights
amazon.com
stumbled across in an Experimental History substack article