to communicate well

If you work on anything worthwhile, sooner or later people will care about it and will want you to send progress updates. These could be quarterly investor updates, weekly updates to your boss, emails to adjacent teams, etc. Here are tips on how to do this well.

1. Understand your role, and with each update add to the body of evidence that you’re a

Closed questions are also bad questions. Instead of surrendering power, the questioner is imposing a limit on how the question can be answered.

The brilliant Japanese writer Haruki Murakami once wrote, “Always remember that to argue, and win, is to break down the reality of the person you are arguing against. It is painful to lose your reality, so be kind, even if you are right.”

19 Things You Can Say to People in 10 Seconds That Sometimes Produce Insanely Outsized Effects

1. Yeah, someone *should* do that. Why not you?

2. Is there something you could do about that problem in the next five minutes?

3. That's a great thought - have you written it up somewhere? I'd be excited to share it if so.

4. Should you write a blog or

“The real art of conversation is not only to say the right thing in the right place, but, far more difficult still, to leave unsaid the wrong thing at the tempting moment.”

(Dorothy Nevill)