to communicate well
musings, examples, and insights on good communication
sari and
to communicate well
Super practical guidance on more effective business/work communication.
There are five apology languages:
Expressing regret (“I feel ashamed for how I hurt you.”)
Accepting responsibility (“I was wrong for doing that to you.”)
Genuinely repent (“I can only imagine how much pain I caused, I am so sorry. I won’t do that again. Next time, I will do _____ differently.”)
Making restitution (“This is how I will make it up to you
Never Split the Difference: Negotiating as if Your Life Depended on It
amazon.com
“If I have a difficult thing to understand, if there’s something I think is not going to be that easy to get, I try to say it in three different ways. I think if you come in from different angles you have a better chance of getting a three-dimensional view of this difficult idea.”
Big Think • 3 Rules to Express Your Thoughts So That Everyone Will Understand You
