to communicate well

I wanted to share my most memorable VC pass email of all time, Maple back in the fall from @schlaf. Thoughtful and empathetic: "I've been wrong more than I've been right so take this all with a grain of salt. I hope you prove me wrong and make me regret this decision."

There are five apology languages:

1. Expressing regret (“I feel ashamed for how I hurt you.”)

2. Accepting responsibility (“I was wrong for doing that to you.”)

3. Genuinely repent (“I can only imagine how much pain I caused, I am so sorry. I won’t do that again. Next time, I will do _____ differently.”)

4. Making restitution (“This is how I will make it up to you

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