to communicate well
musings, examples, and insights on good communication
sari and
to communicate well
Many communicators try to make themselves look smart. Great listeners are more interested in making their audiences feel smart. They help people approach their own views with more humility, doubt, and curiosity. When people have a chance to express themselves out loud, they often discover new thoughts. As the writer E. M. Forster put it, “How can I
... See moreCalling forward is a model of communication that we coined several years ago that flips the idea of “calling out” and “calling in” on its head, turning it into something more effective for bringing people together and ending racism. While “calling out” or “calling in” is fighting against what someone did wrong, calling forward is an invitation to
... See moreTonie Marie Gordon • Calling People Forward Instead of Out: Ten Essential Steps
research on intellectual humility has exploded in the past 10 years. Psychologists now have many different ways to assess intellectual humility. Social scientists know that possessing a high level of intellectual humility is associated with multiple positive outcomes, like having more empathy, more prosocial behavior, reduced susceptibility to... See more
Eranda Jayawickreme • Being humble about what you know is just one part of what makes you a good thinker
If you work on anything worthwhile, sooner or later people will care about it and will want you to send progress updates. These could be quarterly investor updates, weekly updates to your boss, emails to adjacent teams, etc. Here are tips on how to do this well.
Understand your role, and with each update add to the body of evidence that you’re a