#collecting

Complexity increases because adding is easy and removing is dangerous.

Whenever there's a problem, we add: a new person, requirement, or process. We never subtract.

Why?

Because everything that already exists has a champion. That clause in the tax code, that step in the process, that feature in the product ... someone fought for it, and they'll... See more

“I don’t need them,” he admitted, sifting through his boxes containing thousands of old records. “No one needs them.” But he suggested they fulfill some spiritual purpose that might benefit us more than ever today. “It’s nice to have a curated collection of the things you like around. Especially with everyone trying to ‘Marie Kondo’ their lives and... See more