Capitalism
The Utopia of Rules: On Technology, Stupidity, and the Secret Joys of Bureaucracy
David Graeber • 8 highlights
amazon.com
How ‘Your Package Has Been Delivered’ and other Automated Messages Erase Essential Human Labor ❧ Current Affairs
currentaffairs.org
Luxury surveillance is a phenomenon where "some people pay to subject themselves to surveillance that others are forced to endure and would, if anything, pay to be free of." You might buy a GPS bracelet to track your biometric data (which will be used by other firms), while others might be forced to wear one (and still pay for it) as part of their ... See more
Super Apps Are Terrible for People—and Great for Companies
Course | edX
learning.edx.orgBut the Cigna review system that blocked van Terheyden’s claim bypasses those steps. Medical directors do not see any patient records or put their medical judgment to use, said former company employees familiar with the system. Instead, a computer does the work. A Cigna algorithm flags mismatches between diagnoses and what the company considers acc... See more
Patrick Rucker • How Cigna Saves Millions by Having Its Doctors Reject Claims Without Reading Them
