Business transformation

“Good communication is a skill that’s based in clarity, discipline and accountability.”

“You have to have a tolerance for discomfort if you want to communicate well and honestly. “

“that’s at every level in an organization, in a family. It doesn’t matter. A brave life is basically 15 fricking hard conversations a day.”

“clarity of what we want to say, economy of words, using the right words to describe what we want to do, what we mean and what we need.”

“Linda A. Hill — a Harvard Business School professor and researcher who studies digital transformation — will tell you the hardest thing about digital transformation is never the technology; it’s always the people.”