Beautifully Biased Brains

Bad UX research does not stink. Anyone without training can create poor research and the output looks just as convincing to the untrained eye. This is the reason why UX research uniquely feels the push for democratization.

A sad irony is that the same cognitive bias that makes people ascribe humanity to GPT-3 can cause them to treat actual humans in inhumane ways. Sociocultural linguistics – the study of language in its social and cultural context – shows that assuming an overly tight link between fluent expression and fluent thinking can lead to bias against people... See more

Psychology was focused on measurable, outward behavior then. I thought to myself: That’s not what I want to understand about my thoughts. What I want to know is: Why do they come, where do they come from, and why do they persist even if they interfere with attention to the here and now?

One marker that I’m seeing someone clearly is when I understand how their strengths are also their weaknesses, how their genius lives right next to their dysfunction. I know that I’m further away from clarity when I am overly excited or overly skeptical.

Smallwood learned that unhappy minds tend to wander in the past, while happy minds often ponder the future.

I think it is more helpful to talk about the underlying processes: spontaneous thought, or the decoupling of attention from perception, which is what happens when our thoughts separate from our perception of the environment. Both these processes take place during mind-wandering and daydreaming.

The human brain is hardwired to infer intentions behind words. Every time you engage in conversation, your mind automatically constructs a mental model of your conversation partner. You then use the words they say to fill in the model with that person’s goals, feelings and beliefs.