Beautifully Biased Brains

One marker that I’m seeing someone clearly is when I understand how their strengths are also their weaknesses, how their genius lives right next to their dysfunction. I know that I’m further away from clarity when I am overly excited or overly skeptical.

The human brain is hardwired to infer intentions behind words. Every time you engage in conversation, your mind automatically constructs a mental model of your conversation partner. You then use the words they say to fill in the model with that person’s goals, feelings and beliefs.

I think it is more helpful to talk about the underlying processes: spontaneous thought, or the decoupling of attention from perception, which is what happens when our thoughts separate from our perception of the environment. Both these processes take place during mind-wandering and daydreaming.

As companies increasingly embrace automated products and services, they need to understand how those things make their customers feel about themselves. To date, however, managers and academics have usually focused on something quite different: understanding what customers think about those things.

Psychology was focused on measurable, outward behavior then. I thought to myself: That’s not what I want to understand about my thoughts. What I want to know is: Why do they come, where do they come from, and why do they persist even if they interfere with attention to the here and now?

A sad irony is that the same cognitive bias that makes people ascribe humanity to GPT-3 can cause them to treat actual humans in inhumane ways. Sociocultural linguistics – the study of language in its social and cultural context – shows that assuming an overly tight link between fluent expression and fluent thinking can lead to bias against people ... See more

Smallwood learned that unhappy minds tend to wander in the past, while happy minds often ponder the future.