You never called Eight Sleep a mattress company. Instead, you pioneered a new category of ‘sleep fitness’ by positioning it as a ‘sleep fitness brand.’ Tell me about the decision-making and strategy behind this.
ZATARAIN: We were not intentional about our positioning for the first five years of the company because we didn't even know what brand... See more
That’s my big learning of the year: understanding the way someone’s interior life translates to what they make. When I first started writing this Substack, I was possessed by the sense that I had to figure out “how to do it.” Which other Substacks do I like, which other Substacks are popular, what do they write about, how do they make it work. It’s... See more