AI
Artificial Intimacy and Empathy: Does Authenticity Matter?
Marlynn Wei, M.D., J.D.psychologytoday.comAnd yet—it works. We can experience AI as a warm, wise, or even caring presence. Despite knowing it lacks consciousness or feelings
Marlynn Wei M.D., J.D. • Artificial Intimacy and Empathy: Does Authenticity Matter?
To the human brain, the perception of being understood—even if imagined—can feel almost as powerful as the real thing.
Marlynn Wei M.D., J.D. • Artificial Intimacy and Empathy: Does Authenticity Matter?
researchers compared compassion ratings for responses written by humans (red) versus AI (blue). Here is what they found:
Across four studies, participants consistently rated responses made by AI as more compassionate and preferred than responses from select and expert humans. This was true whether participants were blinded to the author or not.
Marlynn Wei M.D., J.D. • Artificial Intimacy and Empathy: Does Authenticity Matter?
We are neurologically wired to respond to signals of empathy: reflective language, emotional validation, and nonjudgmental tone. When AI performs these convincingly, it activates the same neural pathways as human connection. Our brains do not always distinguish between genuine empathy and its digital imitation.
Marlynn Wei M.D., J.D. • Artificial Intimacy and Empathy: Does Authenticity Matter?
Unlike human relationships, which are inherently messy and unpredictable, interacting with an AI is emotionally easy. It listens without interrupting.
Marlynn Wei M.D., J.D. • Artificial Intimacy and Empathy: Does Authenticity Matter?
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