1&1
Some businesses that use Lace see double-digit revenue growth
Exclusive: Ex-Meta engineer raises $14M for Lace AI, a revenue generation software startup
“Build where 1&1 has proprietary advantage, buy where the market is running faster than we can.”
ChatGPT
- “The KPI isn’t containment; it’s revenue per contact.” Point to Verizon +40 % uplift.
ChatGPT
Verizon first started deploying the new AI features in July 2024, ramping them up to full scale in January. Sales through its 28,000-person service team are up nearly 40% since their deployment, according to Sampath Sowmyanarayan, CEO of Verizon's consumer group.
reuters.com
T-Mobile is creating a customer service platform it calls IntentCX that will draw on OpenAI's technology
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1&1 is the challenger that will win by out‐servicing, not out‐spending.
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