Saved by Adam Zeiner
Your Necessary First Step to Creating Powerful UX Metrics
Define the user journey before you define the feature.
- Who is the user? — How would you classify this group of people? What do they care about? What are their habits?
- What problems do they encounter? — What do they want to achieve? What are their pain points? How do they think and behave? What evidence do we have for believing this?
- How will they
The Looking Glass: The Craft of Creating
