You should design trust infrastructure
community trust is just about as important to a system’s success as the code it runs on or the funds it needs to grow.
Google Tag Manager (noscript) • We must prioritize trust in digital infrastructure
AI practitioners can cultivate trustworthiness and embody that character in their work. This, I suggest, will ripple out into improved trustworthiness and greater trust in the AI products being built
Bran Knowles • "Why Don't Some People Trust My AI?"
Trust in digital infrastructure is not a given… and it’s certainly not free. Technology doesn’t exist in a vacuum where everyone blindly accepts it. Instead, it operates in a complicated and nuanced world in which people’s lived experiences give them reason to be wary of new inventions.