You are not a commercial for yourself

Finally, commerce and social are coming together, although to much less a degree than marketing teams who talk up “brand communities” would like you to think. In all but a few cases, “community” here is just the marketing language used to describe a microbrand’s niche Instagram fandom. To me “community” implies users regularly engaging with each ot... See more

All of that skepticism towards community is further strengthened by the fact that the term “community” is becoming en vogue and is being used in pretty much every marketing and sales campaign these days, not to describe actual communities, but as a fancy way to say customer or audience. People who have never experienced community see the term being... See more