Design-by-committee is a real risk for a software company. It's so hard to build software, because you can literally build anything, there are infinite possibilities, so you have to have a really coherent design and product vision. I really don't think you can distribute that to thousands of people, so we have to figure out where in the system that... See more

You’re the CEO If the first step in the process is coming to terms with the fact that no one is coming to save you—there’s no one to take this thing off your hands and champion it the rest of the way home—then the second is realizing that the person who is going to need to step up is you. Many creatives want to be just the creator, or only “the ide

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We often think making things for the web is a process of simplifying—the hub, the dashboard, the control panel are all dreams of technology that coalesces, but things have a tendency to diverge into a multiplicity of options. We pile on more tools and technology, each one increasingly nuanced and minor in its critical differences. Clearly, converge... See more