Every conversation has multiple layers. Some people hide behind masks. Others lie to others (and themselves). And others say one thing with their mouth and another with their body. It only takes seeing through one of these layers for somebody to call you a genius.

Every conversation has multiple layers. Some people hide behind masks. Others lie to others (and themselves). And others say one thing with their mouth and another with their body. It only takes seeing through one of these layers for somebody to call you a genius.

Tahl Raz Never Split the Difference: Negotiating As If Your Life Depended On It

Steve Portigal Interviewing Users: How to Uncover Compelling Insights