Because big businesses aren’t built on gimmicks. You can blitz your way through Sand Hill Road and spike up the App Store charts on gimmicks, but you can’t actually use them to replace Gmail, or Salesforce, or Instagram, or Instagram, or Instagram, or Instagram. Even seemingly instant successes can’t become lasting companies without putting in the ... See more

There are multiple paths to greatness.square design, google engineering, FB growth, and Doordash are operationally focused.

“All new fails. If all new worked, we’d be using new stuff all the time. But how often do you change what’s on the front of your iPhone? How often do the top 10 or 25 apps change? They haven’t changed in 8 years because all new fails. A million new apps a year — they all fail.”

This realization led Mark to develop a new approach to building products... See more

I don’t think it’s a coincidence that the companies that have a reputation for building the best products of this generation—Slack, Figma, Superhuman, Notion, and Linear—are basically new versions of successful predecessors. These companies didn’t distract themselves with four-step strategic maneuvers or clever wedges into a new category that they ... See more