One of the rough rules I had at PayPal was that people were responsible for one primary thing. I wanted to be really clear that the job descriptions for everybody were different, so you would not have this endemic conflict. I think that was very powerful.
You still end up having conflicts in all these startups because the roles are very fluid and... See more
You still end up having conflicts in all these startups because the roles are very fluid and... See more
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The takeaway is that clarity is key. Whether that’s role clarity, direction clarity, or a combination of both. If you don’t have clarity, you risk failure
Q. Did you figure out any good ways to support that fostering of friendships? Aside from some of things we immediately associate with Silicon Valley companies, like ping-pong tables and free food.
A. You try to hire people you think you could become friends with. I’m personally very skeptical of the ping-pong tables and all these corporate perks. I... See more
A. You try to hire people you think you could become friends with. I’m personally very skeptical of the ping-pong tables and all these corporate perks. I... See more
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company culture is best organized around the mission