The Employee Experience Advantage: How to Win the War for Talent by Giving Employees the Workspaces they Want, the Tools they Need, and a Culture They Can Celebrate
amazon.com
The Personalization Wave, a Surge of Wildly Human-Intensive Non-Scalable Experiences, & Ideas of the Month
Scott Belskyimplications.com
Conventional hiring processes are designed to recruit the most skilled people to fill a specific role at the right price. The experience can feel dehumanizing — it’s laden with unwritten rules, negotiation, posturing, and indirect communication (if you’re lucky) through recruiters.
The process, at its core, is a transaction of resources. It’s not fi... See more
The process, at its core, is a transaction of resources. It’s not fi... See more
Sharan Bal • Hiring Humans, Not Resources
2. Want to Learn How to Build a Community? Go Work in Hospitality.
Now let’s flip it. Say you’re drawn to something softer but just as powerful: the art of connection. You want to know how to make people feel seen, appreciated, and part of something.
You want to understand experience design on a human level—how to craft shared moments that feel magi... See more
Now let’s flip it. Say you’re drawn to something softer but just as powerful: the art of connection. You want to know how to make people feel seen, appreciated, and part of something.
You want to understand experience design on a human level—how to craft shared moments that feel magi... See more