In a classic 1994 Harvard Business Review article, Chris Argyris criticized “good communication that blocks learning,” arguing that formal communication mechanisms like focus groups and organizational surveys in effect give employees mechanisms for letting management know what they think without taking any responsibility for problems and their role
... See morePeter M. Senge • The Fifth Discipline
Test the Story
Who wants to hear this story?
Under what conditions?
Will it inspire more conversations?
Is it something people- even those who aren’t inclined to trust you- will talk about?
Who are those people and WHERE do you find them?