Working with problems
First, we need to see the problem. We need to understand the systems, the constraints, and the desires of those we serve. We can become smarter about what assets we control and how we can invest in them and make them work better for us. Don’t focus on a situation, which is not a problem at all. A situation is a mismatch of constraints and goals. A
... See moreSeth Godin • This Is Strategy: Make Better Plans (Create a Strategy to Elevate Your Career, Community & Life)
Problems, by definition, have solutions. You might not like the cost of the solution, the trade-offs it leads to, or the time and effort it takes, but problems have solutions.
On the other hand, situations don’t. Situations are simply things we need to live with.
Once we realize that a problem we have isn’t a problem at all, but actually a situation,... See more
On the other hand, situations don’t. Situations are simply things we need to live with.
Once we realize that a problem we have isn’t a problem at all, but actually a situation,... See more
Working With Problems
his best technique for growing the business was to call every store every day and ask, “What’s wrong?” and then fix the problem. The store manager who told me this story made it clear that if you didn’t have a problem to share, you were in trouble. Two sides of the same coin. It’s possible your team knows what’s up.
Seth Godin • The Song of Significance
Most recalcitrant problems are caused by a lack of clarity about what change is being sought. Triage is the work of figuring out what to work on next.
Seth Godin • The Song of Significance
The problem is not us. The problem is the problem. Work the problem.