5. Start doing walk-and-talk meetings.

Changing toxic achieving behavior is made more difficult by its success in getting tasks done, which makes it much easier to justify.

1. Approach work with high intent, low attachment.

2. Talk more about what is not changing.

Rumination is the constant churning over of what-ifs and if-onlys.

some of our best ideas come during waking sleep, but a closer examination will show that in fact, most creativity is 90 percent perspiration and 10 percent inspiration. Sweating it out happens in reflection, not waking sleep.

It is equally important that the listener maintain perspective and avoid becoming identified with the discloser’s issues. This is what empathy is.

6. Teach your teams how to use SBI Feedback.

it. At the next team meeting when you feel upset about something, say so, but say it from a detached perspective.