Work Rules!: Insights from Inside Google That Will Transform How You Live and Lead

understanding precisely what makes your best people succeed in your unique environment

Simple, public recognition is one of the most effective and most underutilized management tools.

academic performance didn’t predict job performance beyond the first two or three years after college,

everyone’s OKRs are visible to everyone else in the company on our internal website,

Interviewers also receive feedback on their own personal ability to predict whether someone should be hired. Every interviewer sees a record of the interview scores they have given in the past and whether those people were hired or not.

Ed Schein, now retired from the MIT School of Management, taught that a group’s culture can be studied in three ways: by looking at its “artifacts,” such as physical space and behaviors; by surveying the beliefs and values espoused by group members; or by digging deeper into the underlying assumptions behind those values.

“Don’t politick. Use data.”

Pay unfairly: Your best people are better than you think, and worth more than you pay them

At Google, there’s such faith in the quality of the hiring process that people join and on their first day are trusted and full members of their teams.