When creative options are nearly limitless, people with the ability to make bold, stylish choices will be in demand. And this will be true not just for creative industries such as writing, filmmaking and advertising but for business of all kinds. Knowing what you want — and having a sense of what will resonate with customers — will be the core huma... See more

I believe there are two plausible scenarios for the future of knowledge work. There’s one in which as machines become more human-like in their capabilities, we paradoxically become more machine-like in our pursuit of productivity, focused on efficiency and keeping busy above all else. But there’s another where we lean into ways of working that are ... See more