Why We Need to Build Human-Scale Organizations

Working in technology means one thing above all else: chasing scale. There is a reason why much of the tech world is obsessed with growth. Free from physical constraints, digital systems can scale to an incomprehensible size. The appeal of conquering the engineering, design and business challenges of mega-scale is strong, the rewards immense. But u

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With the innovation of the org chart McCallum eased the tradeoff between scale and efficiency that many organizations face as they grow. This new ‘operating system’ for firms operates even more effectively in modern times by leveraging the internet, but the tradeoff between scale and efficiency has not gone away. Structures and processes that work ... See more

We need to confront honestly the issue of scale. Bigness has a charm and a drama that are seductive, especially to politicians and financiers; but bigness promotes greed, indifference, and damage, and often bigness is not necessary. You may need a large corporation to run an airline or to manufacture cars, but you don’t need a large corporation to

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