Why users ignore your best features.
Quite simply, it means that the default state of a product - including the default settings for notifications, the onboarding experience, the welcome message you get etc - determine the product’s fate. It’s the only portion of the product that EVERY user experiences, and it sets the bit for every behavior.
Scott Belsky • Collapsing the Talent Stack, Persona-Led Growth & Designing Organizations for the Future Collapsing the Talent Stack, Persona-Led Growth & Designing Organizations for the Future
A good reminder for builders is that someone adopting your product happens in two moments. 1️⃣ awareness 2️⃣ low-friction first use. People use products when they *need* them.
As an example, someone pitched me their pre-release “ai-native photoshop” the other day. I went to the site and roughly got the idea. It helped t... See more
Guillermo Rauchx.com