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Why Retention Is The Silent Killer
Engagement “The path to retaining users is to continually demonstrate the value of your product to them. While this is especially important for new users, it’s equally as important to continue demonstrating value to older users, to make sure they continue coming back as well.” – Craig Morrison, Founder of Kwilia and UsabilityHour Kayla Murphy, Co-F
... See moreJennifer Chiang • The Startup's Guide to Customer Success: How to Champion the Customer at Your Company
GOOD and GREAT User Retention