Why Listening Well Can Make Disagreements Less Damaging
Listening well is more than a matter of talking less. It’s a set of skills in asking and responding.
Adam Grant • Think Again: The Power of Knowing What You Don't Know
This open and nonjudgmental approach can also involve asking questions while the other person is speaking, rather than making pronouncements. For example, instead of saying: ‘I think that your candidate’s economic agenda will damage our country’, a good listener might ask: ‘How do you think your candidate’s economic agenda will affect our country?’
... See moreGuy Itzchakov • Why Listening Well Can Make Disagreements Less Damaging
In thoughtful disagreement, your goal is not to convince the other party that you are right—it is to find out which view is true and decide what to do about it. In thoughtful disagreement, both parties are motivated by the genuine fear of missing important perspectives. Exchanges in which you really see what the other person is seeing and they real
... See moreRay Dalio • Principles: Life and Work
make a better effort to listen (put away that smartphone); articulate your own dissenting views; invite a colleague to argue an opposite position; prompt quiet colleagues to speak up; and pose a good question instead of telling others what you think.