Saved by Daniel Wentsch
Why Listening Well Can Make Disagreements Less Damaging
Many communicators try to make themselves look smart. Great listeners are more interested in making their audiences feel smart. They help people approach their own views with more humility, doubt, and curiosity. When people have a chance to express themselves out loud, they often discover new thoughts. As the writer E. M. Forster put it, “How can I
... See moreBeing a good listener is one of the most important and enchanting life skills anyone can have. Yet few of us know how to do it, not because we are evil but because no one has taught us how and – a related point – few have listened sufficiently well to us. So we come to social life greedy to speak rather than listen, hungry to meet others but reluct
... See moreAlain De Botton • The School of Life: An Emotional Education
In thoughtful disagreement, your goal is not to convince the other party that you are right—it is to find out which view is true and decide what to do about it. In thoughtful disagreement, both parties are motivated by the genuine fear of missing important perspectives. Exchanges in which you really see what the other person is seeing and they real... See more
Ray Dalio • Principles: Life and Work
Offering undivided attention and curiosity not only lowers the temperature of a conversation but can change its outcome