Why Listening Well Can Make Disagreements Less Damaging
Sometimes we block the flow of information being offered and compromise true listening. Our critical mind may kick in, taking note of what we agree with and what we don’t, or what we like and dislike. We may look for reasons to distrust the speaker or make them wrong. Formulating an opinion is not listening. Neither is preparing a response, or
... See moreRick Rubin • The Creative Act: A Way of Being
Many communicators try to make themselves look smart. Great listeners are more interested in making their audiences feel smart. They help people approach their own views with more humility, doubt, and curiosity. When people have a chance to express themselves out loud, they often discover new thoughts. As the writer E. M. Forster put it, “How can I
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