
Saved by Gaia Soykok
Why Incentive Plans Cannot Work
Saved by Gaia Soykok
One of the lines that had received only the multiplier incentive proved an exception. This line became increasingly dysfunctional. Workers criticized each other for a lack of skill, their supervisor for poor communication, and management for an insufficient flow of quality material. A full 70 percent of these workers quit. (Another line with the sa
... See moreEver since work began, people have resorted to a combination of threat and reward to get other people to do what they want. Fear is a forceful motivator, but also a powerful inhibitor of creativity and responsibility.