Why Feedback Rarely Does What It’s Meant To
As soon as possible, experts hungrily seek feedback on how they did. Necessarily, much of that feedback is negative. This means that experts are more interested in what they did wrong—so they can fix it—than what they did right.
Angela Duckworth • Grit: The Power of Passion and Perseverance
Self-Serving Bias: This is the tendency to blame external forces when bad things happen and to credit ourselves when good things happen. It is based on our lack of development of the three core capacities—locus of control, scope of considering, and source of agency. According to this bias, when I win a poker hand, it is due to my skill at reading
... See moreCarol Sanford • No More Feedback: Cultivate Consciousness at Work
Finally, I asked the same group to think back to some of the performance reviews they had received and asked what, if anything, was wrong with them. Their answers were quick and many: review comments too general mixed messages (inconsistent with rating or dollar raise) no indication of how to improve negatives avoided supervisor didn’t know my work
... See moreAndrew S. Grove • High Output Management
Very nice article on how it really feels to get feedback vs being given an opportunity to reflect.
> I learned to slow down. Now, before I jump in with observations, I ask one question: "How do you think that went?" And then I stop talking and listen. Really listen.
Andrea Chiarellisubstack.com