
Why Change Capability Is The Most Important Missing Competency For Today’s Leaders

Adaptation requires learning new ways to interpret what goes on around you and new ways to carry out work.
Ronald A. Heifetz • The Practice of Adaptive Leadership: Tools and Tactics for Changing Your Organization and the World
Today, leaders wait until there’s a problem before they fix it. This approach must be replaced with a process of continuous learning, continuous improvement, continuous adaptation, and continuous change.
John Willis • Deming's Journey to Profound Knowledge: How Deming Helped Win a War, Altered the Face of Industry, and Holds the Key to Our Future
Possessing this wide range of capabilities has made me a better people manager and a more effective leader.