These data highlight the resilience of independent retail in a world where Amazon has grown its market share over time. Among the reasons for this: Independent retailers are nimble and provide a differentiated value proposition from vertical to vertical. The retail businesses most negatively impacted by the acceleration of e-commerce are midsize... See more

Covid-19 has created short-term winners and losers. But the more structural impact is that trends already under way have been accelerated. Everything was already moving online. Now this is happening even faster. Online marketplaces now have a combined value of $814 billion globally. 58% of consumer marketplaces could be well-positioned to navigate... See more

Post lockdown, there is no turning back for consumers. People are now used to ordering online and receiving their groceries at home. What is interesting for Carrefour is that the digital channel has not become a substitute for the offline grocery shopping: the two experiences complement each other. They have implemented digital contact points which... See more

La compra online, impulsada por plataformas como Amazon, continúa su crecimiento, pero la tienda física recupera protagonismo como centro experiencial .