
Why Are We Yelling?: The Art of Productive Disagreement




Talking to Crazy: How to Deal with the Irrational and Impossible People in Your Life
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Can we patiently and reasonably put our disappointments into words that, more or less, enable others to see our point? Or do we internalize pain, act it out symbolically or discharge it with counterproductive rage? When other people upset us, do we feel we have the right to communicate or must we slam doors and fall silent? When the desired respons... See more