Whimsical ideas for 2020 - Part 2

I’m a firm believer in voice becoming a more ubiquitous UX medium. The obvious next question is to think about the services and actions regular consumers will be able to perform via voice.

There are many, many questions here. How do you fund this and incentivize contribution? Does this have a business model that can work? Who is the customer that wants this at scale? How is this different from many media startups today (like Axios or TheInformation)?

As software has taken over the world, we have fallen out of love with innovation in the material world (when was the last time we got excited over something the way previous generations got excited over plastic?) as well as the processes and systems engineering that go with it.

I believe we will see AI being treated the same way we think of nuclear weapons or any other strategic national resource.

1. Metrics and models around social media amplification and recommendation

I predict financial products (and advice!) precisely tailored to your individual financial situation and lifestyle.

I predict we will have agreed upon metrics and models to reason about amplification and recommendation algorithms similar to how we talk of GDP and productivity growth to talk of the “health” of a country.1

I predict we will see a new kind of media organization/platform that focuses on being objective over all other factors (editorial/speed to report/etc).

3.Hyper personalized financial products and advice