Saved by Laura Pike Seeley
The 2 Faces of the Intranet
In the workplace, an example might be an office worker that uses Google Docs to author a memo. Sharing the document as a link is easy, and coworkers will then add comments, suggest changes, and make edits themselves—these are the network features.
Andrew Chen • The Cold Start Problem: How to Start and Scale Network Effects
from “The End of Productivity” on two types of KM: For administrative information, a search bar or hierarchical folder structure is sufficient. When you’re locating your child’s health insurance forms or retrieving your tax returns, you want efficient, predictable retrieval—not exploration.
But for creative information, what you need is tools that
... See more