While the most recent chapter of consumer drove us from prioritizing possessions (purchasing physical goods) to emphasizing experiences (spending on events and travel), I believe that the next leg will lead us from emphasizing experiences to treasuring transformation (buying into a better version of ourselves).
The future of e-commerce:
1. AI-curated personalized storefronts
2. Gamified: feels more like Super Mario, not a Wal-Mart
3. Compete on community, not price
4. Virtual assistants as personal shoppers
5. Wo... See more