What Do We Do With All This Consumer Rage?

But for me, for now, the friction is what I’m looking for. I am grateful — genuinely — for what Google and Apple and others did to make digital life easy over the past two decades. But too much ease carries a cost. I was lulled into the belief that I didn’t have to make decisions. Now my digital life is a series of monuments to the cost of combinin... See more

The closer technology brings us to the cusp of feeling like we are the gods of our time, the more incredibly offensive it seems to be reminded of all the ways in which we still aren’t. So you get this utterly bizarre situation where the world speeds up and gets more and more efficient, and we have all this technology for saving time, but it doesn’

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