What Did You Think of This? Please Leave a Review
nytimes.com
What Did You Think of This? Please Leave a Review
people can claim they’re furious, they can decry something as distasteful, and yet they’ll still click.
Weird consumers drive more innovation than normal ones. By contrast, it is perfectly possible that conventional market research has, over the past fifty years, killed more good ideas than it has spawned, by obsessing with a false idea of representativeness.