On the last Friday of each month: Draft a message to all the people you initially interviewed and report what you’ve learned in the previous four weeks of tracking. Keep this message high-level by focusing more on the objectives than the key results—the opposite weighting of the message you send to the team each week.

Fourth, there are the meetings after the meeting, those conversations that occur at the coffee machine or by e-mail soon after everyone streams out of the conference room. Those