Companies like Zoom that achieve massive growth and ubiquity lose one important competitive advantage: the ability to focus on a particular user. Recent events have forced the adoption of Zoom for use cases that it was not originally designed for. Teachers struggle to manage a classroom. Game nights with friends feel overly rigid. Working on a proj... See more

The next time you are attending a formal presentation at a conference, ask yourself these questions: Is this better than all of those Zoom calls I am turning down? Is this better than the next best YouTube clip I might be watching? For most people, the answers are obvious. Conference organizers need to be willing to pull the trigger and usher the p... See more