Saved by sari
Welcome to Hillstone, America's Favorite Restaurant
if you want a case study of how a business can build loyalty and strengthen community in the midst of a restaurant-devastating global pandemic, check out Canlis’s Instagram account for 2020.)
Will Guidara • Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect
If you want waiters in tuxedos with white linen cloths over their arms, menus with unpronounceable words all over them, and high-priced wines served in silver ice buckets when you go out for Italian food, our little restaurant is not the place to come. But if you mostly want good, solid, home-cooked pasta with tasty sauces made with real vegetables
... See moreDan S Kennedy • The Ultimate Sales Letter 4Th Edition
One result is that we feel increasingly alienated from the people who cook and serve our food. It’s no wonder we are always hearing about diners acting like entitled jerks — they’ve been trained to expect that everybody who works in a restaurant should be as fast and compliant as a touch screen