We're Getting the Social Media Crisis Wrong

The heightened scrutiny of the political uses to which social media has been put is necessary and important. But it tends to miss a critical aspect of our situation. Much of the analysis tacitly assumes that our underlying political structures and values have remained relatively stable, that they will not fundamentally change — even if they must be... See more

 Twitter is a political and sociological problem—a problem rooted in conflicts over values—not an engineering problem. It requires a different set of skills.