We Don’t Sell Saddles Here

The Arc Product-Market Fit Framework

We are unlikely to be able to sell “a group chat system” very well: there are just not enough people shopping for group chat system (and, as pointed out elsewhere, our current fax machine works fine). That’s why what we’re selling is organizational transformation. What we are selling is not the software product — the set of all the features, in... See more

Stewart Butterfield • We Don’t Sell Saddles Here

Here's a common startup situation. A team busts their ass for months building the first version of their product. It's almost done. Now a big question emerges -- how do you get the first people to use your product? Hmm... If you find yourself at this moment, then you are already in a bad... See more

andrew chen x.com