gathering in person is a profoundly inefficient affair but it is a profoundly human affair. we won't be able to measure what it means to be here. we traded off the efficiency of our screens for humanity. we came for a vibe.
Take NPS. A management consultant at Bain invented NPS as a quantifiable metric to measure human loyalty to a product. A natural inclination reduced to an acronym in service to efficiency.
These large companies do not have vibes - Google improves lives, but the efficiency of search has made us forget the ancient joy of wandering through a library. not knowing what hidden knowledge we would discover hidden deep within the stats. AWS can be thought of as the most efficient way to start a website, but there is a templatized copy/paste... See more
efficiency is wildly profitable, but when it is treated as a God instead of as a means to the end of aliveness, it undercuts what makes us human -- our vibes. and when your humanity becomes synonymous with efficiency, you risk losing yourselves entirely.