We asked veterinarians what challenges they are having MORE trouble with over the past 12 months. There was some nuance in the response between private and corporate practices:

Corporate Practices

1. Finding staff


2. Staff burnout


3. Pet owner financial constraints

Private Practices

1. Finding staff


2. Pet owner financial constraints


3. High appointment demand

: Of all survey participants, most defined ‘access to care’ in terms of service provider availability (78.2%), ease of communication (77.8%), and affordability (74.7%). A majority (54.7%) of care-seekers reported distrusting their veterinarians and 36.8% reported being dissatisfied with their veterinarian’s interactions with them despite being... See more

Despite 63% of pet parents wanting to know about payment options early, few specialty clinics share this information before the client arrives

• 72% of pet parents are very/extremely concerned about the financial implications of the cost of their pet's specialty care as they are the potential outcome.


• Half would be stressed by a specialty care bill of up to $1,000, with 81% being stressed if the bill increased towards $2,500.


• Only 25% of specialists believe pet parents have realistic

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"Nearly 50% of today's pet parents underestimate the cost of pet care1, and unexpected emergency care plays a big role in this miscalculation,"