Uncommon Service: How to Win by Putting Customers at the Core of Your Business

The Startup's Guide to Customer Success: How to Champion the Customer at Your Company

Jennifer Chiang

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Who Do You Want Your Customers to Become

Michael Schrage • 6 highlights

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What Customers Want: Using Outcome-Driven Innovation to Create Breakthrough Products and Services: Using Outcome-Driven Innovation to Create Breakthrough ... (Marketing/Sales/Advertising & Promotion)

Anthony Ulwick

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Who Do You Want Your Customers to Become?

Michael Schrage

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