Uncommon Service: How to Win by Putting Customers at the Core of Your Business

Service Excellence: Creating Customer Experiences that Build Relationships (Marketing Strategy Collection)

Ruth N. Bolton

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Outside In: The Power of Putting Customers at the Center of Your Business

Kerry Bodine

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Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect a book by Will Guidara

Will Guidara • 2 highlights

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