What is most important to you and why? When it's time to create ideas, whom do you go to first? Imagine yourself at eighteen. What would that person tell you today? Where do the good ideas come from within your company or team? What relationships are you in that challenge you? Why are they challenging? What do you do? Who are you? If you could chan

... See more

I had the pleasure of working with Frank Wagner, who is now one of our key People Operations leaders at Google, in 1994, when we were consultants. In the minutes before every client meeting, he would take me aside and ask me questions: “What are your goals for this meeting?” “How do you think each client will respond?” “How do you plan to introduce

... See more