People need to hear the vision seven times before they really hear it for the first time. Human beings have short attention spans and are a little jaded when it comes to new messages. As a good leader, you must remain consistent in your message. The first time they hear it, they’ll roll their eyes and say, “Here we go again.” (Remember, you created

Obsessions of an Extraordinary Executive: The Four Disciplines at the Heart of Making Any Organization World Class.

Three types of resolutions will emerge from an issues-solving session. The first is when the issue is solved and requires action. For instance, “John is going to revise the accounts receivable past-due letter to include the new

You can have one name in two seats, just not two names in one seat.

Once you’ve hammered out your proven process, turn your work over to a graphic designer to give it a visual based on your company’s colors, logo, and look and feel.

Your Business. Written with my co-author, Mark C. Winters, it is a complete how-to manual for finding, developing and maximizing your visionary/integrator relationship.

THE LEVEL 10 WEEKLY MEETING AGENDA Segue 5 minutes Scorecard 5 minutes Rock review 5 minutes Customer/employee headlines 5 minutes To-Do List 5 minutes IDS 60 minutes Conclude 5 minutes

The three-strike rule works as follows:

What you need to do is capture that process in a visual format to guide your sales team. It should be encompassed on one single piece of paper, it must illustrate your proven process, and it must have a name. It should show each step, from the first client interaction to the ongoing follow-up once your product or service has been delivered.