Traction: Get a Grip on Your Business

Successful business owners not only have compelling visions for their organizations, but also know how to communicate those visions to the people around them.

Your processes are your Way of doing business.

A Scorecard is a weekly report containing five to 15 high-level numbers for the organization.

Unequivocal excellence • Continually strives for perfection • Wins • Does the right thing • Compassion • Honesty and integrity • Hungry for achievement • Is enthusiastic, energetic, tenacious, and competitive • Encourages individual ability and creativity • Maintains accountability • Services the customer above all else • Works hard • Is never sati

You are not your business.

Each of your departmental heads should be better than you in his or her respective position.

most entrepreneurs can clearly see their vision. Their problem is that they make the mistake of thinking that everyone else in the organization sees it too. In most cases, they don’t, and as a result, leaders end up frustrated, staff ends up confused, and great visions are left unrealized.

Clarify your vision and you will make better decisions about people, processes, finances, strategies, and customers.

Above all else, your leaders need to be able to simplify, delegate, predict, systemize, and structure.